Payment & Dispatch

PAY SECURELY
You have the choice to select following secure payment methods:
  • Pre Payment – After the order you simply transfer the invoice amount to our account. After receipt of payment your order will be shipped.
  • Debit advice via Paypal – the debit transfer will be only effected when goods will be released for dispatch
  • Pay Pal – you be re-directed automatically to pay pal during ordering process
  • Credit Card – Pay conveniently and easily with your credit card. We accept the following cards: VISA, Mastercard,
  • Instant Bank Transfer – Pay by instant bank transfer via Klarna, the new and TÜV-certified online payment system based on the proven online banking system with PIN/TAN entry for secure and fast processing of your online purchases.

 

PLACING AN ORDER?
We can’t wait to unite you with your items! Please bear in mind, however, that delivery estimates are calculated from the time of despatch, rather than from the moment you place your order. As each product is carefully picked and packed by hand, these estimates can vary, particularly during busy times of the year. So if your order isn’t despatched straight away, don’t panic! We’re on it.

DELIVERY TIME WITHIN GERMANY
If you can´t wait to know, when your Khadi order will be delivered?

Once ordered, you will receive an automatically released email when we ship you order, obtaining also an DHL tracking code. With this code you can track your package online. Be aware of our delivery promise of 1-3 working days after receipt of your order. Unfortunately, we are not able at this point to work on your order during the weekend.  

DELIVERY TIME OUTSIDE GERMANY

Delivery within 2-7 working days in EU countries.

Delivery within 7-12 working days outside EU countries.

 

COSTS OF DELIVERY WITHIN GERMANY AND EXPORTS 

Germany 4,90 EUR
above EUR 26,- order value Shipment free of charge
 
Europe 1
Netherlands, Austria, Poland, Czech Republic
 7,90 EUR
above EUR 34,- order value Shipment free of charge
 
Europe 2
Denmark, Estonia, Finland, Greece, Ireland, Iceland, Croatia, Latvia, Liechtenstein, Lithuania, Monaco, Norway, Portugal, Romania, San Marino, Sweden, Switzerland, Spain, Slovakia, Ukraine, Hungary, Belarus, Bulgaria, Cyprus
 16,90 EUR
 
World
Albania, Australia, Canada, Great Britain, Japan, Singapore, South Korea, Vietnam
 25,97 EUR

* Cost for shipment for retailers and hairdressers according to distribution agreement.

 If the delivery is made to a non-EU country, additional customs duties, taxes or fees may have to be paid by the customer, but not to the supplier, but to the customs or tax authorities responsible there. The customer is advised to enquire about the details with the customs or tax authorities before placing the order.