Payment & Dispatch

PAY SECURELY
You have the choice to select following secure payment methods:
  • Advance payment – you´ll receive your order once payment is at our account.  Our bank account details are listed in your order confirmation email.
  • Debit advice via Paypal – the debit transfer will be only effected when goods will be released for dispatch
  • Pay Pal – you be re-directed automatically to pay pal during ordering process
  • Payment by credit card via Paypal – Visa, Mastercard and Amercican Express are well accepted

 

PLACING AN ORDER?
We can’t wait to unite you with your items! Please bear in mind, however, that delivery estimates are calculated from the time of despatch, rather than from the moment you place your order. As each product is carefully picked and packed by hand, these estimates can vary, particularly during busy times of the year. So if your order isn’t despatched straight away, don’t panic! We’re on it.

DELIVERY TIME WITHIN GERMANY
If you can´t wait to know, when your Khadi order will be delivered?

Once ordered, you will receive an automatically released email when we ship you order, obtaining also an DHL tracking code. With this code you can track your package online. Be aware of our delivery promise of 1-3 working days after receipt of your order. Unfortunately, we are not able at this point to work on your order during the weekend.  

DELIVERY TIME OUTSIDE GERMANY

Delivery within 2-7 working days in EU countries.

Delivery within 7-12 working days outside EU countries.

 

COSTS OF DELIVERY WITHIN GERMANY AND EXPORTS 

Germany Shipment free of charge
     
Europe I 6,90 EUR Shipment free of charge above EUR 25,- order value
Austria
Poland
Czechia
Netherlands
 
     
Europe II 16,90 EUR Shipment free of charge above EUR 60,- order value
Other EU
Schweiz 14,20 EUR **
     
Other countries - World 25,96 EUR ** Shipment free of charge above EUR 250,- order value
     
* Cost for shipment for retailers and hairdressers according to distribution agreement.
** Net amount